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Terms & Conditions

Your privacy is priority número uno. We’ve put together this page to let you know more about what information we gather, how it is used and with whom it may be shared. Here’s something we want you to know right off the bat: We will never sell or rent your information to anyone. Now here’s the legal deets…

Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Information Automatically Logged We use your IP address to help diagnose problems with our server and to administer our Web site. Our servers also maintain logs of user IP addresses associated with the login date and time, objects accessed and privileges to aid in identifying initiators of fraudulent purchase orders. OttLite.com also gathers standard user statistical information such as browser type, screen resolution and color depth to help improve the operation of our web site and to enhance the OttLite.com visiting experience. This information is used for no other purpose and no other user-specific information is automatically logged.

Cookies We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Order Forms OttLite.com uses order forms for users to request products, hardcopy product information and services. Contact information is used solely to ship purchases, provide for supplementary contact, and provide information about our products. Financial information (i.e. credit card number) that is collected is used solely to bill customers for products and services.